One x bet Privacy Policy — How Your Information Is Kept Secure
One x bet is fully committed to transparency in how personal data of users in Bangladesh is collected, used, and protected. Reading this policy will give you a clear picture of what data we hold and how it is kept secure.
Last Updated: January 2026
Information We Collect
Account Information
When you register with one x bet, we collect your name, email address, mobile number, date of birth, and residential address. This information is essential for creating and managing your account. As part of the identity verification (KYC) process, we may also collect details from your national ID or passport. This verification process helps ensure secure transactions and prevents minors from accessing the platform. All account information collected is stored in encrypted form and is accessible only to authorized personnel.
Device & Browser Information
When you use the one x bet platform, we automatically collect your device type, operating system, browser name and version, and IP address. If you access the platform via the mobile app, your device's unique identifier may also be collected. This technical information is used to improve platform performance and detect security threats. By analyzing browser data, we ensure the best possible mobile experience for users in Bangladesh. This information is never shared with third-party advertisers.
Payment & BDT Transaction Data
For deposits and withdrawals, we collect partial details from your bKash, Nagad, Rocket, or bank account — your full PIN or password is never stored. All BDT transaction records are kept on secure servers and are only accessed for financial dispute resolution. Payment information is processed directly through a secure payment gateway, and one x bet never has visibility into your full financial credentials. We are legally required to share certain transaction details with regulatory authorities to comply with anti-money laundering laws. The security of every financial transaction you make is our top priority.
Usage Data & Logs
We collect behavioral data such as which pages you visit, how long you spend on them, and which games or bets you choose. This helps us improve our services and tailor content to your preferences. Session duration, entry and exit times, and error details are automatically recorded in log files. This log data helps us resolve technical issues quickly and detect fraudulent activity. Usage data is typically retained for up to 90 days, after which it is automatically deleted.
How Your Information Is Used
One x bet uses collected data solely for specific, legitimate purposes and never beyond what is necessary. Every use of your data has a clear reason behind it — and that reason is always to provide you with a better service.
- Account Management: Your data is used for registration, login, identity verification, and account recovery. Secure account management is not possible without it.
- Transaction Processing: Payment information is used to process deposits and withdrawals without interruption. Your BDT transaction history is stored for your convenience.
- Customer Support: We need access to your account and transaction data to provide fast, effective support when resolving issues. This allows our support team to deliver accurate solutions.
- Security & Fraud Prevention: Behavioral data is analyzed to detect unusual login attempts and suspicious transactions, protecting your account from unauthorized access.
- Service Improvement: By reviewing user experience, we identify platform weaknesses and develop new features. This analysis is conducted entirely anonymously.
- Legal Obligations: We are legally required to provide certain information to regulatory authorities under Bangladeshi law. In such cases, we share only the minimum data necessary.
What You Need to Know About Cookies & Tracking Technology
Cookies and similar tracking technologies are used to enhance your experience on the one x bet platform. Cookies are small text files stored in your browser that help remember your preferences and settings on return visits. We use three types of cookies: essential cookies required for the platform to function properly, performance cookies that monitor page load speed and user behavior, and functionality cookies that remember your language and layout preferences. one x bet does not use third-party tracking cookies for advertising purposes. You can delete cookies or block new ones at any time through your browser settings, though doing so may limit some features.
Some temporary data is also stored on your device via local storage and session storage, which is automatically cleared when you close your browser. We regularly review our cookies policy and users are notified of any changes.
Cookie Types
- Essential Used to maintain login sessions, security tokens, and language preferences.
- Performance Used for monitoring page load speed and anonymous usage analytics.
- Functionality Used to remember your preferred layout, notification settings, and personal preferences.
How Long Your Data Is Kept and How It's Protected
One x bet applies industry-standard security technology to protect user data. All data stored on our servers is secured with 256-bit SSL encryption — the same standard used by international financial institutions. Encryption is active both during data transfer and at rest.
Data Retention
Data for active accounts is retained for as long as the account remains open. After account closure, financial transaction records are kept for up to five years as required by law. All other personal data is permanently deleted within ninety days of account closure. Log files and usage data are generally purged automatically after three months.
Technical Security
Our data centers operate with firewalls, intrusion detection systems, and regular security audits. Passwords are never stored in plain text — they are hashed using the bcrypt algorithm. Server access is strictly controlled and all access is recorded in logs. Regular penetration testing is conducted to identify and address vulnerabilities.
Access Control
Only authorized and trained staff can access user data, and they operate under strict confidentiality agreements. Role-based access controls ensure each staff member can only view the data necessary for their specific role. Any unauthorized access attempt is detected immediately and acted upon. In the event of a data breach, affected users will be notified within 72 hours.
When and How We Share Data with Third Parties
One x bet never sells your personal data to third parties. However, limited data may be shared with trusted partners in specific circumstances. In every such case, we ensure the receiving party follows the same standard of data protection.
Payment Processors
Only the minimum information required to process transactions is shared with bKash, Nagad, and our banking partners. These institutions operate under Bangladesh Bank regulations and maintain strict security standards.
Regulatory Authorities
We are legally obligated to provide certain information in accordance with Bangladeshi law or court orders. In such cases, we only provide what is legally required and will notify you where possible.
Technology Service Providers
We work with trusted technology partners for cloud hosting, cybersecurity, and technical support. These partners are bound by agreements that align with our data protection policy and are not permitted to use your information independently.
What We Never Do
Your information is never sold or rented to advertisers, marketing companies, or data brokers. Sharing data for any commercial purpose without your consent is strictly against one x bet policy.
Your Rights, Policy Updates & How to Contact Us
Your Rights Over Your Information
One x bet believes every user should have full control over their own data. That's why we provide you with the following rights and help you exercise them.
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Right to Access: You can request a complete copy of all data we hold about you. This request is typically fulfilled within 30 business days.
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Right to Rectification: If any of your information is inaccurate or incomplete, you can request a correction. Many details can be updated directly from the Account Settings page.
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Right to Deletion: When closing your account, you may request that all your personal data be deleted. However, certain financial records may need to be retained for a specified period due to legal obligations.
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Right to Restrict Processing: You can request that we stop using your information for specific purposes, such as opting out of marketing communications or analytical use.
What Happens When the Policy Changes
This Privacy Policy may be updated from time to time, particularly when new legislation is introduced or significant changes are made to our services. For any material changes, we will notify you via your registered email or through an in-platform notification. Updated policies take effect from the date of publication, and previous versions will be available in our archive. Continued use of the platform after a policy update will be taken as acceptance of the revised terms. We recommend reviewing this page regularly.
Contact Support
For any questions, requests, or complaints regarding your data, please contact our data protection team. We are fully committed to respecting your right to privacy at all times.
- privacy@onexbet-jit.com
- Response Time: Within 24 to 48 Hours
- Bangladesh Operations — Dhaka
Responsible Use
You also play a role in keeping your information secure. Use a strong password, never share your login credentials with anyone, and report any suspicious activity to us immediately.
Read the Responsible Gaming PolicyEnjoy one x bet with Your Data Kept Safe
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